“There are two essential rules of management.One: the customer is always right.Two: they must be punished for their arrogance.”Dogbert
For those who are not knowing about the customer service, I think you should Goggle it (Snap it!). Okay, I admit in these few days I'm totally so not in the mood to socialize with anyone or everyone because customers always made my days so 'good'. Ever since I'm working, I've dealing so many things about customers, works and you know what, I hate this one particular terms that make it so cliche:
"Customer always right"
and for the record, they are NOT ALWAYS RIGHT! For me it's all about 'who's teaching who manners'. Some peoples want to be treated as they are living like Royal Families, give me a break. I've seen and met those peoples and I feel like I want to cut off their throats and get the hell out of here.
Other situations like, while you're shopping at the mall or supermarket then you take an item from the shelf but actually you didn't buy it, you just simply place the item anywhere and everywhere you like. Oh my God, are you dumb or lazy enough to put back things at the original place? I know it's not your job since you're customer but please try to make people life easier!
I know I shouldn't say this but clearly some customer are dumb enough because they didn't know how to read the label, especially on the price tag. For example, Loreal shampoo price labelled RM 1.30 (so cheap huh!), which is not the right price because of one customer stupidly put things at the wrong place. This happens all the time when you not reading the item description on the price tag and you saying that "I thought the price is different". If you didn't know how does it look like, see the picture below
 |
| Don't just see the price, read the label too |
FYI, I can't deal with those type of customers, like seriously, if I pissed off, I'm sure they will feel the same. As the conclusion for my madness, some customers are just plain wrong. Even though you try to deal with complaints etc you can't please people all the time. Am I right?
p/s: I bought this fresh new hot stuff for RM 1.88. Seriously! while stock last at any Guardian Pharmacy. Today will be the last day I'm working here. sobs
Tweet
3 SWEET WORDS:
yeah.. very true.. haha.. some customers are like that..
but even an item is placed wrongly, the customer should know that it's misplaced coz it's like the only thing different from the rest of the items displayed right?
oh well, some customers are like that.. they are not always right! :)
so true..some customer also trying to take advantage in these situation so they don't have to pay more and saying that it was our fault..blerghh
customer always right? bullshit je tu. saya pernah jadi cashier, there's something you need to learn in order to deal with the annoying ones. goodluck! :)
Post a Comment
Mind to share, mind your words :)